My tracking number does not work or does not exist
by GOKHAN BUYUKPOLAT on Jun 02, 2023
If your tracking number does not work or does not exist, there are a few steps you can take to track your order:
Double-check the tracking number: Make sure you have entered the tracking number correctly. Sometimes, errors in inputting the number can lead to tracking issues. Verify the number with the sender or the shipping company to ensure its accuracy.
Allow some time: Depending on the shipping method and the carrier, it may take some time for the tracking information to be updated in the system. Give it a few hours or even a day before attempting to track your order again.
Contact the sender or retailer: Reach out to the company or individual from whom you made the purchase. They should be able to provide you with the correct tracking information or assist you in tracking your order.
Check alternative tracking methods: Some shipping companies offer multiple tracking options, such as using your order number or reference number instead of the tracking number. Check if there are alternative methods available and try tracking your order using those details.
Contact the shipping carrier: If none of the above steps work, directly contact the shipping carrier responsible for delivering your order. Provide them with the necessary details, such as your name, address, and any other information related to your order. They might be able to assist you in locating your package even if the tracking number is not working.
Remember that tracking information can sometimes be delayed or updated infrequently, especially during busy periods or in certain regions. If you've exhausted all the options and still cannot track your order, it may be best to contact the sender or retailer for further assistance.